Archive for March, 2010

How do I print from my personal laptop?

Tuesday, March 23rd, 2010

The UTS Help Desk (303.871.4700), which provides computer and software support, can help you set-up printing from your personal laptop.   The Help Desk is at the UTS Building at 2100 S. High Street, at the corner of Evans and High (map).

How do I find journal articles?

Monday, March 22nd, 2010

To search for journal articles on specific topics you may use the “Find Articles” search found on the Penrose Library homepage to search one of our popular full-text databases: Academic Search Complete.  This database contains articles from many disciplines and is a good place to begin your general search. 

You may also access more specific databases by subject (business, English literature, etc.) by clicking on the Databases link under the Find Articles search box and selecting your subject from the drop down menu.  You can then search within any of the databases recommeneded for your subject. 

If an article you want is not full text in a database, click on the Article Linker button to find out if it is available full-text online in another database.  Learn more about finding full-text articles on our Research Guide  Article Linker: Getting to Online Full Text

You can also search from our homepage to find out if we have online full-text of a particular journal.  Put the name of the database in the Find Books and More search box on the library’s homepage,  The entry marked as [electronic resource] in your results list will show you the database(s) that contain that journal full-text and the years of coverage available.  Click on the year range to the right of the database name to access the database containing that journal.

How do I find videos and dvds?

Monday, March 22nd, 2010

Using the Keyword (top search box) search found at the Penrose Library Homepage, search for a title, subject, director, etc.  When you get to the results page select “DVDS/VIDEOS” from the “Format” box found along the left side of the screen.

All DVDs and Videos are arranged by call number and can be found in the Video Area located next to the public computer stations on the main level.

How do I get into databases to which the library subscribes?

Monday, March 22nd, 2010

A list of the databases to which Penrose Library subscribes can be found here. Click on a database and enter your DU ID and password if prompted (this will typically not be needed if you are accessing the databases from on campus). If you have any problems contact the circulation desk at 303.871.3707 to verify that you are a library registered user. If you need further assistance, contact the Reference Desk at 303.871.2905 or use the Research Question Form.

How do I get to the Penrose Library?

Monday, March 22nd, 2010

The Penrose Library building is currently under renovation. This is the Academic Commons Project. Currently, services are provided in the Driscoll University Center North (Also called the Driscoll Student Center).

We recommend visitors park in the Driscoll Center Hourly lot, which is next to the north side of the building.

You could also use this Google Map to Penrose @ Driscoll.

View Larger Map

How do I recall a book from another borrower?

Monday, March 22nd, 2010

If a book is checked out by another borrower, you can recall the book. To recall a book, view the book’s record in the Peak catalog and verify it is not available. Click on the “Recall” button at the top or bottom of the screen, enter your name and ID number, then confirm your request. We will notify the current borrower that someone is waiting to use the item, and we may assign an earlier due date. When the book is returned, we will hold it for you at the Circulation/Reserve Desk and you will be notified by e-mail that it is ready to be picked up. All borrowers are subject to recall 21 days after having checked out a book. Books may be recalled from all borrowers. All books are subject to recall.

How do I renew library items?

Monday, March 22nd, 2010

Most material may be renewed. You may renew on-line by clicking View/Renew Your Books. Log in using your DU ID and Password. Click on “Items currently checked out.” Click on “RENEW ALL” or select the individual items you wish to renew and clickt “RENEW SELECTED ITEMS”. You can also renew by phone at 303.871.3707.

How do I request something if it is not in Penrose or in Prospector? How do I use Interlibary-Loan?

Monday, March 22nd, 2010

Our Interlibrary Loan (ILL) office obtains materials unavailable at Penrose by borrowing from other library collections. The ILL office provides an easy-to-use web-based form to request items. Logon using your DU ID and Password and then fill out the appropriate form as completely as possible.

If you have any trouble completing the form a librarian or assistant from the Research Center can help you.

How do I sign up for a Group Study Room?

Monday, March 22nd, 2010

There are nine Group Study Rooms available for DU students. A sign up sheet is located at the Penrose Library Borrowing & Lending (Circulation) Desk. Sign up is daily on a first-come first-served basis, and limited to two hours.

I can’t access the article databases. Why doesn’t my name and DU ID number work?

Monday, March 22nd, 2010

If you use an ISP other than DU and your name and DU ID number are not working, then you may not be in the Penrose Library patron file database. You can check by calling the Circulation department at 303-871-3707 or completing the Research Question Form.